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Submitted claim for deep cleaning with provided needed documentation, X-ray evidences, periochart. Patient needed deep cleaning in opinion of experienced dentist and experienced hygienist. We never like to push services not needed to the patient. Insurance have...
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#1147104
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While being a military reservist, I was activated for a deployment. During this time period coverage changed from Met Life to United Concordia. Since my dentist (of 10 years) is not in their network, United Concordia will not only Not provide partial coverage, they...
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1.0
I didn't like
  • Dont pay claims
#1143911
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I was rejected on a claim for a crown, now according to all the dentists in the united states I have a gum disease NOT and that it would not be worth them paying for my crown yea just let my tooth rot and I'll get an infection and probably loose a tooth because United...
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#1143334
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United Concordia Dental - Worthless insurance!!!!

United Concordia Dental
#1130972
1.0
Details
I had a root canal done in June 2017 and have been waiting since then for them to approve the cap. It is now November 2017. They have been called repeatedly by myself as well as my dentist and they are rude and keep changing their story as to why it still has not been processed. What is the point of having insurance if it is worthless!!!
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United Concordia Dental - Worse place in the world to work for!!!!

United Concordia Dental
#1120532
1.1
Details
Management talk to you any kind of way. They pile so much work on you and the pay is terrible for a big insurance company. This is the reason they can't keep good people.
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United Concordia Dental - Liars

United Concordia Dental
#1120144
1.4
Details
They do not cover anything. My dentist did what was needed he has put in 2 times to get approval, now a 3rd. Thay are liars and I will be disputing claim further. They are disgusting. Do not use.
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Diversity of Products or Services
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United Concordia Dental - Braces Denial

United Concordia Dental
#1119179
My daughter has been referred to getting braces this is the second time they have denied her to receive coverage.
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They denied coverage of a crown I needed which was recommended to me by my dentist and a root canal specialist. My tooth feels better and the treatment worked. However the {{Redacted}} at United Concordia denied the claim. After 4 appeals and a letter to the insurance...
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Anonymous
JanReilly1212

Seems to be there ways of not paying for your insurance, I was also rejected for a crown but didn't have the work done till I found out how much my part would be... They are ...

1.0
#1140109
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I received a postcard from United Concordia dated October 2017 stating "There has been a change to your or your family member's TRICARE dental enrollment status that may impact your ability to get reimbursement from TRICARE" instructing me to log into review...
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1.8
I didn't like
  • Failure to quickly reinstate military dependents
  • Forced tricare change from metlife to united concordia
  • Loss of my dentist due to poor reimbursement rates
#1135399
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My dentist did scaling on 3 members of my family. It is listed as covered. Now, 3 months later we each got a bill for about $900 because they did not say in the beginning that it is only covered if bone loss was present. I call the dentist and asked why they didn't...
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Anonymous
BettyJo01

So True they are total rip offs they reject services so they don't have to pay I will change dental insurance as soon as I can NEVER Again will you rip me off UNITED CONCORDIA...

Anonymous
Jp

United Concordia is nothing but fraud, they will constantly change conditions and terms so they dont have to pay.

#1135184
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United Concordia's policy on teeth scaling is not to pay until the problem is so bad that it causes bone loss. In case you don't know what scaling is, it's a painful process intended to repair a plaque issue that has already gone beyond being remedied by regular...
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Anonymous
Jp

Hey United Concordia would not approve periodontial surgury for me 2 years ago becaue they said the condition was not bad enough to warrent treatment, then 2 years later my de...

#1131886
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My 13 year old son got one of his front teeth knocked out from football. I took him to emergency dental right away to save his tooth because it came completely out. The Dentist put the tooth back in and had to put stitches in his gums because that is the way it came...
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#1130420
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This insurance questions every single treatment and even if it is a treatment that is "covered" they will deny it against your dentist's exam and diagnosis. You will spend all of your time and energy in endless appeals. They run a very sketchy business as they promise...
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#1127752
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Contact United Concordia Dental

Mailing Address:
United Concordia Companies, Inc.
P.O. Box 69421
Harrisburg, PA 17106-9421
Phone:
(800) 332-0366
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United Concordia Dental Products and Services

It has been over 4 months that I have been trying to get reimbursed for over $500 I paid out of pocket to my daughter's dentist. When the military used Met Life there was no problem at all and I was always sent a check right away. I still don't have any reimbursment...
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Anonymous
Dr B

As a dentist who recently ended our affiliation of being UC provider, unfortunately now you are experiencing what dental participating offices experience. United Concordia is...

h.kitchener
h.kitchener

Don't know how long you have been in the military, but get used to this kind of poor service. And, it's only going to get worse as the politicians and weak-kneed brass fiddle ...

1.0
#1119772
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