filters
state:
Show
city:
Show
product:
Show
The site is non-intuitive and the explanations of services are not clear. It seems that the real customer information is obfuscated. Disappointed ---brand new clients....hmm We haven't found a simple description, written in plain English about out benefits. It would be...
Read more
2.0
#1157040
Reply to reviews
We are military members stationed overseas and our daughter recently had to have some extractions done, totaling about $1600. According to the UC, member has to front the costs, than get reimbursed by them. After numerous unanswered emails in which we were inquiring...
Read more
Anonymous
Jp

Your lucky they actually paid that claim at all.

I didn't like
  • Very archaic system of reimbursement
  • Slow to no communication
  • Having to pay out of pocket
#1150839
Reply to reviews
Submitted claim for deep cleaning with provided needed documentation, X-ray evidences, periochart. Patient needed deep cleaning in opinion of experienced dentist and experienced hygienist. We never like to push services not needed to the patient. Insurance have...
Read more
#1147104
Reply to reviews
While being a military reservist, I was activated for a deployment. During this time period coverage changed from Met Life to United Concordia. Since my dentist (of 10 years) is not in their network, United Concordia will not only Not provide partial coverage, they...
Read more
1.0
I didn't like
  • Dont pay claims
#1143911
Reply to reviews
I was rejected on a claim for a crown, now according to all the dentists in the united states I have a gum disease NOT and that it would not be worth them paying for my crown yea just let my tooth rot and I'll get an infection and probably loose a tooth because United...
Read more
#1143334
Reply to reviews
They denied coverage of a crown I needed which was recommended to me by my dentist and a root canal specialist. My tooth feels better and the treatment worked. However the {{Redacted}} at United Concordia denied the claim. After 4 appeals and a letter to the insurance...
Read more
Anonymous
JanReilly1212

Seems to be there ways of not paying for your insurance, I was also rejected for a crown but didn't have the work done till I found out how much my part would be... They are ...

1.0
#1140109
Reply to reviews
I received a postcard from United Concordia dated October 2017 stating "There has been a change to your or your family member's TRICARE dental enrollment status that may impact your ability to get reimbursement from TRICARE" instructing me to log into review...
Read more
1.8
I didn't like
  • Lack of concern for my family as i prepare for deployment
  • Failure to quickly reinstate military dependents
  • Loss of my dentist due to poor reimbursement rates
#1135399
Reply to reviews
My dentist did scaling on 3 members of my family. It is listed as covered. Now, 3 months later we each got a bill for about $900 because they did not say in the beginning that it is only covered if bone loss was present. I call the dentist and asked why they didn't...
Read more
Anonymous
BettyJo01

So True they are total rip offs they reject services so they don't have to pay I will change dental insurance as soon as I can NEVER Again will you rip me off UNITED CONCORDIA...

Anonymous
Jp

United Concordia is nothing but fraud, they will constantly change conditions and terms so they dont have to pay.

#1135184
Reply to reviews
United Concordia's policy on teeth scaling is not to pay until the problem is so bad that it causes bone loss. In case you don't know what scaling is, it's a painful process intended to repair a plaque issue that has already gone beyond being remedied by regular...
Read more
Anonymous
Jp

Hey United Concordia would not approve periodontial surgury for me 2 years ago becaue they said the condition was not bad enough to warrent treatment, then 2 years later my de...

#1131886
Reply to reviews
Show

United Concordia Dental - Worthless insurance!!!!

I had a root canal done in June 2017 and have been waiting since then for them to approve the cap. It is now November 2017. They have been called repeatedly by myself as well as my dentist and they are rude and keep changing their story as to why it still has not been processed. What is the point of having insurance if it is worthless!!!
1.0
Details
Customer service
Reliability
Value for money
#1130972
Reply to reviews