filters
state:
Show
city:
Show
product:
Show
I am a retiree of the Los Angeles Unifed and despite statements in the District's pamphlet this uinsurer refused to cover a CROWN AND THE $25 X-RAY THAT LED TO THE DECISION. You should know that when you call the State Commissioner of insurance they discourage...
Read more
Anonymous
MD ANONY

We are getting out of network with them at the end of the year. We have patients who dental health continues to worsen due to their denying much needed crowns.

Anonymous
lisa brantley

wow, thanks for all of these comments. I had high option dental. with Concordia Dental and have been waiting 7 months now for payment for a crown. My dental office and myse...

#1076466
Reply to reviews
I work for a Dental office and let me tell you people this is the worst Insurance company that you can ever get! Before we pass back patients we like to see if the patient is elegible and see if the doctors are network the company and see whats covered or not. I know...
Read more
Anonymous
Jp

They are United FraudCordia!!!!! They are a complete scam!

1.0
#1074999
Reply to reviews
I am stuck with this horrible company because they are the one chosen by my employer. They deny almost ALL procedures. They probably offered LAUSD lower rates. Since they don't pay for legitimate procedures, they can afford to charge lower rates. My husband had to have...
Read more
1.0
I didn't like
  • Did not pay for a necessary procedure
#1072894
Reply to reviews

United Concordia Dental - Not paying for crown that was pre approved

United Concordia Dental
#1077252
I got a pre approval letter saying how much they would cover. I had the crown out in, and now weeks later, they are not going to pay. I think a lawyer should be involved ? This is fraudulent by the insurance company.
Comment
Show

United Concordia Dental Medical Claim Review

United Concordia Dental
#976275
1.2
Details
My dental insurance is practically denying all claims. Why? excuse after excuse. I have close to $1500 worth of bills United Concordia has denied the work was necessary. A board of dentist has reviewed the claims according to them. Its an un comfortable feeling knowing you're not covered for routine work. Don't know what to do or where to complain? Im paying my insurance, why cant they pay.
Comment
Show
Additional Fees
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

United Concordia Dental Medical Claim Review

United Concordia Dental
#906186
1.0
Details
I have so many issues... They paid $12 for over $1,000 of treatment. It's more insulting than not paying at all!
Comment
Show
Additional Fees
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

United Concordia Dental Claim Review

United Concordia Dental
#667985
1.0
Details
I had to submit claim multiple times.say they did not receive claim now they are doing it to my wife
Comment
Show
Customer service
Agree with negative comments concerning United Concordia under FEDVIP. I have had at least three major covered claims denied twice. I had a Endodontic Retreatment that was terminated due to a vertical root fracture found in the molar being retreated and had to have the...
Read more
Anonymous
Jp

They also ignor predeterminations, give you and the dentist the run around, the condition is either not bad enough or they cant see the problem, my periodontist wrote a lette...

Anonymous
Jp

I totally agree. These people are crazy. Will not approve surgury to save my teeth. Look what they sent me after 4 months.The second dental advisor review was completed on J...

#1071121
Reply to reviews
This dental insurance constantly denies claims leaving me and my family with a bill for almost $6,000.00. They refuse to pay for anything above less than the bare minimum. My husband needed work. THEY DENIED. My kid needed a tooth extracted. THEY DENIED. They were a...
Read more
1.1
I didn't like
  • Paying for insurance they wil not deliver
#1067887
Reply to reviews
Dealing with United Concordia is a nightmare. We will be switching when able in the fall. I have been dealing with them for months regarding a claim that should be paid for. They constantly reject the claim because there is always something missing although my dentist...
Read more
I didn't like
  • Repeated denials
  • Multiple phone calls to resolve an issue
#1064539
Reply to reviews
United Concordia denies legitimate claims, but they do it by way of demanding superfluous information over and over again. It's June. We have two claims for crowns out for patients from January that United Concordia is still stalling on. We submitted photos, x-rays,...
Read more
#1061770
Reply to reviews
Most specialists unde this insurance is unprofessional specially most periodontist, they look like they have big reward from the united Concordia dental insurance if they don't give right service which the pt really need it , I went to see the in network periodontist...
Read more
#1061567
Reply to reviews
I had a crown that was over 6 years old that broke and needed replaced. United Concordia rejected the claim saying they needed an X-Ray. Two different sets of X-Rays were sent which they said were both "fuzzy" even though they were taken with state of the art digital...
Read more
silverfox1944
silverfox1944

Call the insurance comissioner at 800 325 2548. You can complain to them.

#1061403
Reply to reviews
I work at a Dental office at the front desk and daily I have to call this place to verify patients insurance plans. If for some reason I can not obtain the information I need or simply request a fax through the automated line then I have to wait anywhere from 18-22...
Read more
#1061013
Reply to reviews