filters
state:
Show
city:
Show
product:
Show
Pre authorizations for everything and waited 9 months to get crown approved and still not done, keep blaming provider for not sending information...they collect premiums but avoid paying benefits. Talked employer into getting rid of them, thank god. Avoid this company...
Read more
#1118462
Reply to reviews
I disagree and am baffled at the new policy change for periodic periapical radiographs. Me as patients and of course dental offices believe periodic periapical radiographs can alert us to all types of conditions, such as tooth decay between teeth or under existing...
Read more
#1116369
Reply to reviews
Unfortunately United Concordia has been the worst company that we have ever experienced. We have had nothing but issues with them, their customer service is the worst, we have cancelled our plan four times now, have been told that we have no coverage, yet continue to...
Read more
#1114857
Reply to reviews

United Concordia Dental - We paid for their coverage,they covered little to NOTHING!

United Concordia Dental
#1117332
1.3
Details
We have been paying for dental coverage for two years. We would have been better off not paying for coverage and putting that money towards our dental care as Concordia has paid Nothing on our claims!!!! Do not waste your money look elsewhere for a company that will actually pay out on their dental claims
Comment
Show
Customer service
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money

United Concordia Dental - Sucks and rude!

United Concordia Dental
#1111422
This insurance company is a joke, customer service is rude. They don't want to pay my deep cleaning even I have 2 dentist checked my teeth that I need the deep cleaning badly. What they do always declined my even my dentist have proofs. There asking my dentist a proof that my teeth pulled out like wtf.
Comment
Show

United Concordia Dental - Horrible United Concordia

United Concordia Dental
#1097943
1.0
Details
They deny cracked teeth for crowns saying if it hasn't broken yet it does not qualify!? What happened to prevention? And when they do break many teeth break badly. Horrible company.
Comment
Show
Additional Fees
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

United Concordia Dental - Crown not covered for cracked tooth that fell out

United Concordia Dental
#1077262
1/3 of my tooth fell out. I'm fairly certain we sent a pre approval request which they didn't deny. Now they are denying the services rendered that my liscensed dentist recommended.
Comment
Show
They take money in premiums ... then deny all claims other than basic cleaning. They have denied the repair of a cracked tooth because they feel it is only cosmetic ... I'd like to be able to drink hot or cold liquids again and be able to eat food without pain. Hardly...
Read more
1.7
I didn't like
  • Denial of coverage
#1113339
Reply to reviews
This insurance is a joke! How sad that this is what we get for the sacrifices our family makes. And we have to pay to have this insurance. JOKE! Root canals are the number 1 dental surgery preformed and you cover it at $343. The going rate is $1200! And that isn't...
Read more
1.0
#1109808
Reply to reviews
This is now the military dental insurance. I have a great out-of-network pediatric dentist that I use for my kids. I know that I will pay more for OON, but it is worth it because they don't dread going there. It used to cost me 18.00 to get 3 kids' teeth cleaned...
Read more
1.0
I didn't like
  • Coverage
  • Paying for insurance they wil not deliver
#1108566
Reply to reviews
Ever since United Concordia was awarded our military's dental insurance contract over from Metlife on 5/1/2017 every single SRP claim and Preauthorization we've sent them has been denied leaving our service men and women's families fully exposed to the dangers of gum...
Read more
Anonymous
United Concordia

Hi. I am with United Concordia and am sorry to hear about your frustrations. We certainly want to ensure your claims are approved and paid in a timely manner. Please contact u...

#1107816
Reply to reviews
I have done the bridge. The company is supposed to reimburse the money. They are not doing it and making lot of excuses. It’s embarrassing. This company is not a blood sucker but a money sucker. Nobody should enroll. This company needs to be monitored by FBI for the...
Read more
aliens_amoung_us
aliens_amoung_us

United Concordia is owned by BCBS. Enough said.

#1102783
Reply to reviews
I have been an insurance coordinator at a large dental practice for several years. Part of my job is to submit pre-d's for quad scaling. 99% of my SRP claims get denied or down graded due to lack of bone loss with United Concordia. This is the only insurance company...
Read more
1.0
#1090640
Reply to reviews
United Concordia is the worst!!! I work in a dental office and can tell you that this insurance company is dictating the quality of care that we can give to our pediatric patients. There are several reasons that Pediatric Dentists prefer to take periapical x-rays,...
Read more