United Concordia Dental - Denied claim for crown
In Juky 2014 my husband had several crown anwith attachments for partials. UC denied the claim b/c they claimed he had perio disease.
Thing is, he had already had that treated and the crown helped strengthen the tooth for the partial attachments. The dentist office staff resubmitted with more info each time. The dentist tried several times to explain, and wrote a letter with all the evidence to back us up. They still denied.
Nothing says that a crown is only covered when their dentist agrees with your dentist. I will be calling them myself, and if they still deny, I will be filing complaints everywhere I can.
Reason of review: Poor customer service.
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