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I have had coverage with this company since January 2017. BIG MISTAKE. They do pay for cleanings and xrays timely, but if you have a crown - FORGET IT. I had a crown in December 2017 due to a cracked tooth that was causing severe pain daily. My dentist said I needed a...
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Company wrote 0 public responses to the review from Oct 22.
Anonymous
RD

I, too, have had similar problems with this company. I've been calling for over one year now (this is not an exaggeration) and every time I call they come up with a different ...

#1386610
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United Concordia Dental - No helpful

Transferred twice then sent to a voicemail just calling for a quote. Got no help waste of time
Company wrote 0 public responses to the review from Oct 02.
#1371378
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Had much needed crown done . United Concordia stalled on payment for a year, asking for more X-rays, documentation, etc. Then later even denied because periodontal disease was not addressed an I've never had periodontal disease. I'm still fighting ...ongoing since...
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Company wrote 0 public responses to the review from Aug 12.
#1328005
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United Concordia Dental - Denied Claims

I had a bad experience from the customer representatives i spoke with asking questions about denied claims. I called two time ls in two dufferent days . First one was rude and the second one hang up on me.
Company wrote 0 private or public responses to the review from Jul 16.
1.0
Details
Customer service
#1304691
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Horrible treatment and claim process!!! Despite paying my premiums all year and only having 1 claim, UC would not pay the 80% for tooth fillings as the dentist used the composite (tooth colored) fillings as opposed to the amalgam (silver) filling in the back teeth...
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Company wrote 0 private or public responses to the review from Jul 12.
1.3
Vestavia Hills, Alabama
#1301723
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In April 2018 my dentist informed me I had a cracked molar and needed a crown. He had to take pictures, x-rays and submit to UC for approval. It took weeks to get a response and then they only paid a fraction of the cost for the crown! What ever happened to...
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Company wrote 0 public responses to the review from Jul 05.
#1296294
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regular denial of claims. even routine , simple claims. deny claims and say patient doesn't have coverage when they do. their voice prompts tell you, "estimate of benefits is not a guarantee of payment". THEY WHAT GOOD IS IT?! *** company with shill dentists who do...
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Company wrote 0 private or public responses to the review from Jul 02.
Anonymous
Paul in Maryland

United Concordia used to serve me well but in the last year, a lack of coverage, lack of price caps, and denial of claims have been recurring problems. My claim for a dental i...

1.0
I didn't like
  • Sucks
#1294246
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I signed up for United Concordia Dental in the beginning of April through the DMDC.mil Beneficiary Web Enrollment (BWE) website. After signing up and entering my payment information, their website informed me that I was covered as of the following day. Later in April,...
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Company wrote 0 private or public responses to the review from Jun 06.
I didn't like
  • Lied about coverage start date
  • Customer service
  • Rejected claims
#1273312
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Bad customer service. They stall for months on claims and then deny payment for ridiculous reasons..like saying a crown on a tooth broken almost to the gum line was for 'cosmetic reasons' like I only wanted a tooth there--in the back--to look good. Silly. Coverage is...
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Company wrote 0 private or public responses to the review from Jun 01.
AcidicKeelBilledToucan
AcidicKeelBilledToucan

Bad customer service. They stall for months on claims and then deny payment for ridiculous reasons..like saying a crown on a tooth broken almost to the gum line was for 'cosme...

1.8
I liked
  • Nada
I didn't like
  • Company
#1269373
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Contact United Concordia Dental

Mailing Address:
United Concordia Companies, Inc.
P.O. Box 69420
Harrisburg, PA 17106-9421
Phone:
(800) 332-0366
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As a dentist, I am appalled that United Concordia is allowed to operate as a business. There is a systematic effort on their part to deny care. What is needed is a whistleblower within the company to reveal what appears to be a effort to reject legitimate claims....
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Company wrote 0 public responses to the review from May 15.
Anonymous
KW

Wow!!!! Thank you very informative!!!!

Anonymous
GD

I’m a retired military member whose insurance has migrated from Tricare to FedVip. One of the options on FedVip is United Concordia. Glad I read all these reviews! They convin...

1.0
#1256354
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