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United Concordia Dental - Losing Teeth to insurance preapproval
United Concordia Dental - Losing Teeth to insurance preapproval
United Concordia Dental - Losing Teeth to insurance preapproval
United Concordia Dental - Losing Teeth to insurance preapproval
United Concordia Dental - Losing Teeth to insurance preapproval
United Concordia Dental - Losing Teeth to insurance preapproval
United Concordia Dental - Losing Teeth to insurance preapproval
I am retired from United States Postal Service and purchased the Premier Plan in dental coverage. I found an in Network provider 22 miles from my home but in another state. At first the coverage was good in network care, then I was recommended a treatment plan to begin...
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1.6
I didn't like
  • Did not pay for a necessary procedure
  • Dental advisors opinions
  • Customer dis service staff
#1209492
Reply to reviews
As a dentist, I am appalled that United Concordia is allowed to operate as a business. There is a systematic effort on their part to deny care. What is needed is a whistleblower within the company to reveal what appears to be a effort to reject legitimate claims....
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Anonymous
JP

Exactly, they denied claim because the gum condition was not severe enough to warrent treatment, then 2 years later when the condition got worse they denied it as having a poo...

Anonymous
Anonymous

Agree. Any lawyers out there looking for a class action lawsuit against these thieves

1.0
#1256354
Reply to reviews
Horrible treatment and claim process!!! Despite paying my premiums all year and only having 1 claim, UC would not pay the 80% for tooth fillings as the dentist used the composite (tooth colored) fillings as opposed to the amalgam (silver) filling in the back teeth...
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1.3
Vestavia Hills, Alabama
#1301723
Reply to reviews
Bad customer service. They stall for months on claims and then deny payment for ridiculous reasons..like saying a crown on a tooth broken almost to the gum line was for 'cosmetic reasons' like I only wanted a tooth there--in the back--to look good. Silly. Coverage is...
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AcidicKeelBilledToucan
AcidicKeelBilledToucan

Bad customer service. They stall for months on claims and then deny payment for ridiculous reasons..like saying a crown on a tooth broken almost to the gum line was for 'cosme...

1.8
I liked
  • Nada
I didn't like
  • Company
#1269373
Reply to reviews
It's such a shame that patients become frustrated and upset with the dental office performing needed work that United Concorida finds made up excuses to not pay for. United Concordia has actually made up their own exclusions, even outlining Scaling and Root Planing is...
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Anonymous
Jp

Hey with me they said there was too much bone loss for a bone graft...and said prognosis for tooth is poor so they wont pay!!This after they previously denied oddesus gum serg...

#1161216
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United Concordia Dental - No helpful

Transferred twice then sent to a voicemail just calling for a quote. Got no help waste of time
#1371378
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Had much needed crown done . United Concordia stalled on payment for a year, asking for more X-rays, documentation, etc. Then later even denied because periodontal disease was not addressed an I've never had periodontal disease. I'm still fighting ...ongoing since...
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#1328005
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regular denial of claims. even routine , simple claims. deny claims and say patient doesn't have coverage when they do. their voice prompts tell you, "estimate of benefits is not a guarantee of payment". THEY WHAT GOOD IS IT?! *** company with shill dentists who do...
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Anonymous
Paul in Maryland

United Concordia used to serve me well but in the last year, a lack of coverage, lack of price caps, and denial of claims have been recurring problems. My claim for a dental i...

1.0
I didn't like
  • Sucks
#1294246
Reply to reviews
I signed up for United Concordia Dental in the beginning of April through the DMDC.mil Beneficiary Web Enrollment (BWE) website. After signing up and entering my payment information, their website informed me that I was covered as of the following day. Later in April,...
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I didn't like
  • Customer service
  • Lied about coverage start date
  • Rejected claims
#1273312
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United Concordia Dental - Denied Claims

I had a bad experience from the customer representatives i spoke with asking questions about denied claims. I called two time ls in two dufferent days . First one was rude and the second one hang up on me.
1.0
Details
Customer service
#1304691
Reply to reviews