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Need a crown haven't used anything this year and they won't cover it. If you give me up to $1000 a year I should be able to put that towards any work I want like every other dental insurance I've had in the forty years I've been alive. No insurance would be an...
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Anonymous
Jp

Yes you are correct , having no dental insurance would be an improvement over Concordia. I will not re enroll with them next year. If my employer will not find a better compan...

1.0
#1051555
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I had a cracked rear lower molar that was causing pain when chewing that was in need of a crown. The dentist got me in fairly quickly and was able to save the tooth by placing a crown on the molar. I paid my copay and had no reason to believe that the remainder of the...
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I didn't like
  • Long wait on the phone and poor customer service
#1033837
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United has failed to assign my family and I dentist in the last 11 months. Endless calls and constant run around. Why am I paying them? To do their part and take care of issues I shouldn't have too. I am the only provider for a family of 7. I have around $4000 in fees...
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1.0
#1033482
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United Concordia Dental Dental Insurance Review

United Concordia Dental
#602909
1.3
Details
Absolutely terrible insurance coverage. filings were supposed to be covered under my policy but they denied the claim. Also when coverage was no longer being offered to the state that I live in, they were so kind enough to notify me by mail yet they continued to take money from my account even after I requested the cancellation of my policy. don't waste your time or your money
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Customer service
Diversity of Products or Services
Product or Service Quality

United Concordia Dental Dental Insurance Review

United Concordia Dental
#538686
they claim to pay they won't pay the claim to help they won't help they won't even cover what their insurance claims to cover they are the worst dental coverage I've ever had in my life I don't recommend them to anybody you're wasting your money. they were supposed to pay a hundred percent of x-rays and cleaning they paid 40. percent only.claim that's all they have to pay
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United Concordia Dental Dental Insurance Review

United Concordia Dental
#536746
This insurance has a dental advisor that thinks I didnt need a crown. Who is this person? This person didn't do my dental exam! ***, I'm a dental assistantant for over 30 years! I know *** good and well this molar needs a crown. What's the fuc+×" problem?
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United Concordia Dental - Review about Dental Insurance

United Concordia Dental
#512992
I got this insurance from my employer. What a raquet. My dentist have been submitting my claim since Jan. Thinking that my dentist is funding my dentist, they send me the bill that concordia should pay. I call they say they never receive the claim. They will take your premium and never want to fund the dentist. Low premiums are not worth the aggravation.
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United Concordia has to be the worst insurance I've ever dealt with!!!! They do not pay claims!!!!! I'm still owed $1206.00 from 2016 that they haven't paid to my Dentist!!!! Now my Dentist won't even see me until they get paid!!! They are full of excuses as to why...
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#1031635
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Had 2 wisdom teeth extracted in 6/2015, as my dentist suggested oral surgery to relieve jaw aches, headaches, and sinus issues. Apparently, because I paid the money to the oral surgeon up front to get it done sooner as opposed to later, the insurance feels they can put...
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1.8
I didn't like
  • Repeated denials
#1020258
Reply to reviews
They are horrible. They don't cover ***. My bill is around $10,000. They are covering $800. That's big of them.
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Anonymous
Jp

You are lucky they even covered that.. they are beyond horrible. I cant imagine getting 800 out of United FraudCordia. Yes that is the new name I have chosen with them. Custom...

1.0
#1019438
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United Concordia Dental - Medical Claim Review
United Concordia has managed to illegally change their coverage benefits AFTER 2017 enrollment for federal employees. They did not publish any changes for 2017 specifically for Federal employees on any of their coverage literature-- customers were not made aware that...
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Dmkr80
Anonymous

Here is the link to United Concordia's own 2017 Policy Brochure on their website: https://www.uccifedvip.com/docs/FedvipBrochureBW.pdfOn page 4 it clearly states no changes to...

Dmkr80
Dmkr80

Apologies to those reading this for the scattered typos. I am just so livid that this has happened to myself and other federal employees. Having to deal with United Concordia'...

1.3
#1016710
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This company is the worst! They denied claims that there is proof that they received pre-op and o=post op xrays for from electronic clearing houses. They will do anything not to pay a claim. we sent an Xray showing half the tooth decayed on a patient and billed for a...
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1.0
#1012365
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Concordia Dental Insurance Denies X-Rays across the board, even with a valid explanation from the dentist who ordered the films. They're stealing your premium money. X-rays protect you from problems and Concordia only cares about their profits, not your health!! Spread...
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1.4
I didn't like
  • Policy
#1004839
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I am a dentist, have been for 35 years, never seen anything so criminal in my life. They wont pay for any of my patients quadrant scaling patients claims and they wont pay for anterior PA's even though I show them I am looking at very specific items within my patients...
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1.0
I didn't like
  • Misreading of x-rays
  • Poor handling of a service claim
  • Denied legitimate claims
#1000649
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