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United Concordia Dental - Routine cleaning not covered

These idiots refused to cover a routine cleaning for my wife and me... SERIOUSLY. My dentist says they are doing it to all patients, and multiple local dentists in Southern PA are affected. Class action in their near future I see. Is there an attorney reading this? Want an easy win, start a case. Plenty of dentists will jump on, and so will patients. Complete *** bag company.
1.0
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#1169768
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I am currently enrolled in the military. I recently got a cleaning done and a small cavity filled. I got the work done at a local dentist that accepts this insurance. The work was completed in September of 2017. It is now January of 2018 and I was just told today that...
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Anonymous
Alphonso Manning

Need Dental Implant for teeth. So far you have yet to pay for any claim which I have in conjunction with another Dental Insurance. I'm a 100% retired Disabled veteran. Please...

#1167184
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It's such a shame that patients become frustrated and upset with the dental office performing needed work that United Concorida finds made up excuses to not pay for. United Concordia has actually made up their own exclusions, even outlining Scaling and Root Planing is...
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Anonymous
Jp

Hey with me they said there was too much bone loss for a bone graft...and said prognosis for tooth is poor so they wont pay!!This after they previously denied oddesus gum serg...

#1161216
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United Concordia regularly denies patient claims. They do this because they offer low premiums, but then don't pay claims. You get what you pay for. If they don't want to pay they simply deny a claim with vague language "wasn't medically necessary" That's it--- No...
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Anonymous
Jp

This is apsolutey true...

#1160804
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The site is non-intuitive and the explanations of services are not clear. It seems that the real customer information is obfuscated. Disappointed ---brand new clients....hmm We haven't found a simple description, written in plain English about out benefits. It would be...
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2.0
#1157040
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We are military members stationed overseas and our daughter recently had to have some extractions done, totaling about $1600. According to the UC, member has to front the costs, than get reimbursed by them. After numerous unanswered emails in which we were inquiring...
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Anonymous
Jp

Your lucky they actually paid that claim at all.

I didn't like
  • Slow to no communication
  • Very archaic system of reimbursement
  • Having to pay out of pocket
#1150839
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Submitted claim for deep cleaning with provided needed documentation, X-ray evidences, periochart. Patient needed deep cleaning in opinion of experienced dentist and experienced hygienist. We never like to push services not needed to the patient. Insurance have...
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#1147104
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While being a military reservist, I was activated for a deployment. During this time period coverage changed from Met Life to United Concordia. Since my dentist (of 10 years) is not in their network, United Concordia will not only Not provide partial coverage, they...
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1.0
I didn't like
  • Dont pay claims
#1143911
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I was rejected on a claim for a crown, now according to all the dentists in the united states I have a gum disease NOT and that it would not be worth them paying for my crown yea just let my tooth rot and I'll get an infection and probably loose a tooth because United...
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#1143334
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They denied coverage of a crown I needed which was recommended to me by my dentist and a root canal specialist. My tooth feels better and the treatment worked. However the {{Redacted}} at United Concordia denied the claim. After 4 appeals and a letter to the insurance...
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Anonymous
JanReilly1212

Seems to be there ways of not paying for your insurance, I was also rejected for a crown but didn't have the work done till I found out how much my part would be... They are ...

1.0
#1140109
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