Manufacturer: United Concordia Dental Category: Claims Clear all filters (24 of 24 reviews match)
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I have been an insurance coordinator at a large dental practice for several years.Part of my job is to submit pre-d's for quad scaling. 99% of my SRP claims get denied or down graded due to lack of bone loss with United Concordia. This is the only insurance company...
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1.0
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United Concordia Dental Medical Claim
#1090640
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I am stuck with this horrible company because they are the one chosen by my employer.They deny almost ALL procedures. They probably offered LAUSD lower rates. Since they don't pay for legitimate procedures, they can afford to charge lower rates. My husband had to have...
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1.0
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United Concordia Dental Medical Claim
I didn't like
  • Did not pay for a necessary procedure
#1072894
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Agree with negative comments concerning United Concordia under FEDVIP.I have had at least three major covered claims denied twice. I had a Endodontic Retreatment that was terminated due to a vertical root fracture found in the molar being retreated and had to have the...
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Anonymous
Jp

They also ignor predeterminations, give you and the dentist the run around, the condition is either not bad enough or they cant see the problem, my periodontist wrote a lette...

Anonymous
Jp

I totally agree. These people are crazy. Will not approve surgury to save my teeth. Look what they sent me after 4 months.The second dental advisor review was completed on J...

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United Concordia Dental Medical Claim
#1071121
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United Concordia Dental - Horrible United Concordia

#1097943
1.0
Details
They deny cracked teeth for crowns saying if it hasn't broken yet it does not qualify!? What happened to prevention? And when they do break many teeth break badly. Horrible company.
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United Concordia Dental - Crown not covered for cracked tooth that fell out

#1077262
1/3 of my tooth fell out. I'm fairly certain we sent a pre approval request which they didn't deny. Now they are denying the services rendered that my liscensed dentist recommended.
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United Concordia Dental - Not paying for crown that was pre approved

#1077252
I got a pre approval letter saying how much they would cover. I had the crown out in, and now weeks later, they are not going to pay. I think a lawyer should be involved ? This is fraudulent by the insurance company.
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United Concordia Dental Medical Claim Review

#976275
1.2
Details
My dental insurance is practically denying all claims. Why? excuse after excuse. I have close to $1500 worth of bills United Concordia has denied the work was necessary. A board of dentist has reviewed the claims according to them. Its an un comfortable feeling knowing you're not covered for routine work. Don't know what to do or where to complain? Im paying my insurance, why cant they pay.
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This dental insurance constantly denies claims leaving me and my family with a bill for almost $6,000.00.They refuse to pay for anything above less than the bare minimum. My husband needed work. THEY DENIED. My kid needed a tooth extracted. THEY DENIED. They were a big...
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1.1
Product
United Concordia Dental Medical Claim
I didn't like
  • Paying for insurance they wil not deliver
#1067887
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Dealing with United Concordia is a nightmare.We will be switching when able in the fall. I have been dealing with them for months regarding a claim that should be paid for. They constantly reject the claim because there is always something missing although my dentist...
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United Concordia Dental Medical Claim
I didn't like
  • Multiple phone calls to resolve an issue
  • Repeated denials
#1064539
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United Concordia denies legitimate claims, but they do it by way of demanding superfluous information over and over again.It's June. We have two claims for crowns out for patients from January that United Concordia is still stalling on. We submitted photos, x-rays,...
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United Concordia Dental Medical Claim
#1061770
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Most specialists unde this insurance is unprofessional specially most periodontist, they look like they have big reward from the united Concordia dental insurance if they don't give right service which the pt really need it , I went to see the in network periodontist...
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United Concordia Dental Medical Claim
#1061567
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I had a crown that was over 6 years old that broke and needed replaced.United Concordia rejected the claim saying they needed an X-Ray. Two different sets of X-Rays were sent which they said were both "fuzzy" even though they were taken with state of the art digital...
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silverfox1944
silverfox1944

Call the insurance comissioner at 800 325 2548. You can complain to them.

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United Concordia Dental Medical Claim
#1061403
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United Concordia has to be the worst insurance I've ever dealt with!!!!They do not pay claims!!!!! I'm still owed $1206.00 from 2016 that they haven't paid to my Dentist!!!! Now my Dentist won't even see me until they get paid!!! They are full of excuses as to why they...
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United Concordia Dental Medical Claim
#1031635
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Had 2 wisdom teeth extracted in 6/2015, as my dentist suggested oral surgery to relieve jaw aches, headaches, and sinus issues.Apparently, because I paid the money to the oral surgeon up front to get it done sooner as opposed to later, the insurance feels they can put...
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1.8
Product
United Concordia Dental Medical Claim
I didn't like
  • Repeated denials
#1020258
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