Not resolved
Diversity of Products or Services
Product or Service Quality

While being a military reservist, I was activated for a deployment. During this time period coverage changed from Met Life to United Concordia.

Since my dentist (of 10 years) is not in their network, United Concordia will not only Not provide partial coverage, they provide ZERO coverage. Cleaning before deployment: Not covered. Cleaning after deployment: Not covered. Emergency replacement of crown for a broken tooth: Not covered (approval required before procedure).

Now I am required to find a different, in-network dentist, for any further dental needs... routine or otherwise.

Still no guarantee United Concordia provide any kind of coverage. Customer service of this quality proves they are not in support of service members in any way.

Product or Service Mentioned: United Concordia Dental Dental Insurance.

Reason of review: Poor customer service.

Monetary Loss: $1300.

Preferred solution: Full refund.

I didn't like: Dont pay claims.

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